Safe, stable, dignified housing.

Helping Carlsbad families transition to renewed lives with decent, sanitary, affordable homes and guidance.

About Us


Building pathways to stability, one family at a time

Carlsbad Transitional Housing and Homeless Shelter Inc. is dedicated to promoting the welfare of our community by providing families with marginal incomes a chance at renewed life. We believe every family deserves safe, decent, and sanitary affordable housing, combined with the guidance and support needed to achieve long-term stability and independence.

Since our founding, we have served hundreds of families in the Carlsbad area, offering not just shelter, but comprehensive support services that address the root causes of housing instability. Our person-centered approach helps families build the skills, confidence, and resources they need to thrive.

EIN 85-0459330 · Carlsbad, New Mexico · Public Charity (501c3)
Dignity Safety Transparency Community

Our Programs


Comprehensive support tailored to each family's needs

Transitional Housing

Short-term housing with intensive case management to help families stabilize, build skills, and transition to permanent housing.

Our transitional housing program provides families with up to 24 months of safe, affordable housing while they work with dedicated case managers to address barriers to permanent housing. Services include budgeting assistance, employment support, childcare coordination, and connection to community resources.

Families pay 30% of their income toward rent, allowing them to save for deposits and moving costs. Our goal is to ensure every family exits to stable, permanent housing.

Affordable Rentals

Income-restricted, well-maintained units for families seeking long-term affordable housing with security and dignity.

Our affordable rental program serves families earning 50-80% of the area median income who need quality, below-market housing. All units meet health and safety standards and are regularly inspected and maintained.

Tenants benefit from responsive property management, resident services, and a supportive community environment. Lease terms are standard 12-month agreements with options to renew.

Family Guidance & Counseling

One-on-one support covering financial literacy, life skills, parenting, mental health, and community connections.

Our family guidance services include individualized counseling and workshops on budgeting, credit repair, healthy relationships, stress management, and goal setting. We also provide referrals to mental health professionals, substance abuse treatment, and domestic violence support as needed.

Services are voluntary, confidential, and designed to empower families to make positive changes at their own pace.

Workforce & Reentry Support

Job readiness training, employment connections, assistance with documentation, and support for those reentering the workforce.

We partner with local employers and workforce development agencies to help residents obtain employment. Services include resume writing, interview preparation, job search assistance, transportation support, and help obtaining IDs, birth certificates, and other essential documents.

For individuals with criminal records or gaps in employment, we provide specialized reentry support and connections to employers committed to second-chance hiring.


Our Housing Model


A proven pathway from crisis to stability

1

Assessment & Intake

Comprehensive evaluation of family needs, goals, and eligibility. We develop a personalized housing and service plan.

2

Stabilization

Immediate housing placement with wraparound support services. Focus on meeting basic needs and addressing urgent barriers.

3

Skill Building

Intensive case management, financial literacy, employment support, and life skills development to build long-term stability.

4

Transition to Permanence

Assistance securing permanent housing, including rental search, application support, and move-in financial assistance.

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During the transition phase, families work with staff to identify suitable permanent housing options, apply for rental assistance programs, negotiate with landlords, and prepare for independent living. We provide moving support, furniture assistance, and 6-12 months of post-exit case management to ensure sustained success.


Eligibility & How to Apply


We welcome all families seeking stable housing and a fresh start

Fair Housing Commitment: Carlsbad Transitional Housing and Homeless Shelter Inc. does not discriminate based on race, color, religion, national origin, sex, familial status, disability, or any other protected class. We are committed to equal housing opportunity and reasonable accommodations for persons with disabilities.
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Resident Services & Resources


Connecting families to essential community support

Utilities Assistance

Emergency help with electric, gas, and water bills through partnerships with local agencies and energy providers.

Request assistance →

Food Resources

Connections to food pantries, meal programs, SNAP enrollment, and WIC services for families with young children.

Learn more →

Childcare Support

Referrals to licensed childcare providers, assistance applying for childcare subsidies, and after-school program information.

Get connected →

Transportation

Information on public transit, ride-sharing programs, and assistance obtaining driver's licenses and vehicle registration.

Explore options →

Healthcare Access

Help enrolling in Medicaid, finding primary care and dental providers, and navigating health insurance options.

Get help →

Education & Training

Referrals to GED programs, vocational training, adult education, and workforce development opportunities.

Start learning →

Our Impact


Measurable change in our community

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Stories of Hope


Hear from families we've served

"After losing our home, we didn't know where to turn. The staff here didn't just give us a place to live—they believed in us. With their help, I got a full-time job and we saved enough for our own apartment. We've been on our own for a year now and doing great."

— Maria R., Former Resident

"The case manager helped me get my driver's license back, apply for jobs, and even practice interviewing. I was so nervous, but she made me feel capable. I'm now working as a certified nursing assistant and providing for my kids. This place changed our lives."

— James T., Former Resident

"We were living in our car with two small children. Carlsbad Housing gave us stability when we had none. The kids are thriving in school, and we're saving for our first home. I'm forever grateful for the kindness and support we received."

— Sandra M., Former Resident


Partners & Supporters


Working together to end housing insecurity


Frequently Asked Questions


Quick answers to common questions

Income limits vary by household size and program. Generally, transitional housing serves households below 50% of area median income, while affordable rentals serve those at 50-80% AMI. For a family of four, this typically means annual income between $25,000-$45,000. Contact us for current limits specific to your household size.

Waitlist times vary by program and current availability. Transitional housing typically has a 2-4 month wait, while affordable rentals may have a 6-12 month wait. We prioritize families with the greatest need and vulnerability. Apply early and keep your contact information updated.

Security deposits are typically one month's rent but may be reduced or waived based on financial hardship. Application fees are minimal ($25-50). We work with families to create payment plans and connect them to deposit assistance programs. No one is turned away solely due to inability to pay upfront costs.

Service animals and emotional support animals are always permitted with proper documentation. Pet policies vary by unit, but many properties allow small pets with a pet deposit and monthly pet rent. Contact us to discuss your specific situation and find pet-friendly housing options.

We are committed to providing reasonable accommodations for persons with disabilities. Indicate your accessibility needs on your application, or contact our office directly. We maintain accessible units and will work with you to ensure your housing meets your medical and mobility needs.

Submit maintenance requests through our online portal, by phone, or in person at the office. Emergency repairs (no heat, water leaks, electrical issues) are addressed within 24 hours. Routine maintenance is completed within 5-7 business days. All units are inspected regularly to ensure they meet health and safety standards.


News & Updates


Stay informed about our work and community

March 15, 2025

New Affordable Units Opening in May

We're excited to announce 12 new affordable housing units will open at our Halagueno Street location. Applications now being accepted.

These newly renovated two- and three-bedroom units feature energy-efficient appliances, updated bathrooms and kitchens, and on-site laundry facilities. Rents will range from $550-$750 per month based on income. Priority given to families currently on our waitlist. Units will be move-in ready by May 1st. An open house is scheduled for April 20th from 2-5 PM.

February 28, 2025

Annual Community Fundraiser a Success

Thanks to our generous community, we raised over $45,000 at our annual benefit dinner to support resident services and home repairs.

The February 22nd benefit dinner drew over 200 attendees and featured remarks from former residents about their journeys to stable housing. Funds raised will support our emergency assistance fund, childcare subsidies, and critical repairs to aging units. Special thanks to our event sponsors and the many volunteers who made the evening possible. Photos from the event are available on our social media pages.

January 10, 2025

Partnership with Local Workforce Center

New collaboration brings job training, resume workshops, and employer connections directly to our residents.

Starting this month, the Carlsbad Workforce Solutions Center will host twice-monthly workshops at our facility covering resume writing, interview skills, and job search strategies. Residents will also have access to on-site job fairs connecting them with local employers committed to hiring from our program. This partnership is part of our ongoing effort to help families achieve financial independence through stable employment.


Our Team & Governance


Dedicated professionals committed to our mission

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Linda Dawson

Executive Director

Linda brings 18 years of nonprofit leadership and affordable housing expertise. She oversees strategic direction, fundraising, and community partnerships.

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Robert Chen

Housing Manager

Robert manages property operations, maintenance, and tenant relations across all our units. He ensures all housing meets quality and safety standards.

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Angela Martinez

Resident Services Coordinator

Angela leads case management, resident programming, and connections to community resources. She works directly with families on their goals.

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Board of Directors

Community Leadership

Our seven-member volunteer board includes local business leaders, housing professionals, and community advocates who provide governance and oversight.

Governance & Accountability

Carlsbad Transitional Housing and Homeless Shelter Inc. is governed by an independent Board of Directors that meets quarterly to review operations, finances, and strategic direction. The Board maintains a conflict-of-interest policy and adheres to nonprofit best practices.

We are committed to transparency and accountability. Annual financial summaries, program reports, and IRS Form 990 are available upon request. For more information about our governance structure or to request documents, please contact our office.


Contact Us


We're here to help – reach out today

Get in Touch

  • Address
    502 S Halagueno St
    Carlsbad, New Mexico 88220, USA
  • Office Hours
    Monday – Friday: 8:00 AM – 5:00 PM
    Saturday: 9:00 AM – 1:00 PM
    Sunday: Closed

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